Designed for Insurance Claims Leaders
Objective Measures of Adjuster Decisions
Your Eyes in Every File
IDENTIFIES OBJECTIVE FACTS • ENABLES QUICK ACTION • DRIVES IMPROVED RESULTS
Breakthrough
Insight
Imagine
Immediate Access to Key Operational Metrics
As a claim leader, the faster you can identify people or processes gone astray the quicker you can make the necessary changes. The insurance industry has never before experienced the consistent, objective measurement of actions and activities that is created by SDRefinery using ACT AI technology.
Smart AI Technology
Our technology uses your data - and only your data - to identify and measure events and activities.
Configured for You
Only you know what you do or don’t need. We configure our technology to your specific needs and nuances.
Proven Success
We bring proven capabilities with claim leaders like you that are driving improvement across their team
See the Trees from the Forest
Our Al reads any form of adjuster documentation and creates measures of performance.
Identify specific strengths for every adjuster. Isolate critical gaps for underperforming adjusters. Take quick action on process bottlenecks.
INPUT
Claim Rep Adjuster Documentation
OUTPUT
Information Tailored For Your Needs
Objective
Truth
Depth and Perspective
From big picture to detailed, personalized, individual metrics
From the highest level summary to the lowest level of granularity, our technology gives you a fully transparent path. This gives you complete assurance in both being able to validate all results but also in creating a repeatable methodology. This means you get consistent results from one person to the next AND from one period to the next period.
Choose from over 100 metrics that are relevant to your needs
• Time to quality contact
• Time to Investigations
• Days to First Damages Payment
• Time to Liability Determination
• Days from MMI to IME
• Late Contact Protocol
• Comparative Negligence
• 3 Point Contact
• Plan of Action
• Case Management
Our Client’s Perspective
“The granularity of SDRefinery AI’s technology and their ability to work with all of our claims notes were key factors in engaging SDRefinery AI. This is invaluable to our operations.”
Vice President R&D, Regional Multi-line Insurer
“SDRefinery AI has been great to work with and their technology and process is unique and innovative.The value of distilling unstructured sentence data to usable insights is obvious.”
Insurance Claim Executive, Leading Specialty Insurer
“Working with SDRefinery AI has been a great experience and I would recommend any manager who manages claims to be involved with them.”
Claims Manager, Regional Insurer
Results
Request a Demo
If you have any questions or would like a demonstration of SDRefinery AI capabilities, please send us a note.