We've sat in your chair
SDRefinery wasn't dreamed up in a tech incubator. It was built by people who spent decades inside the insurance industry — and got tired of managing great teams with bad information.
Great leaders help people use the right tool, at the right time, in the right way to make great decisions.
Claims leaders have always known what good work looks like. What they've never had is a way to see it — consistently, objectively, across every adjuster and every file.
Think of us as reading every claim file, every month, and giving you a consistent measurement of the critical actions you've asked your adjusters to complete.
Our job is simple: give you the information to help every adjuster become a high performer — and to have the fair, factual coaching conversations that get them there.
Decades of insurance. On purpose.
Claims, reinsurance, audit, actuarial science, carrier technology leadership — this is the experience your answers are built on.
Rock J. Schindler
40+ years across risk and insurance — accounting, finance, reinsurance, and operations. A serial entrepreneur with a passion for solving operational problems with novel technology.
Judith L. Haddad
Career CIO/CTO for insurance carriers, including Patriot National, and CEO of its technology subsidiary. Builds profitable products, software, and teams.
Dean H. Nelson
Software developer and linguist. Pioneer in mining and structuring unstructured sentence data — the science that reads your claim notes.
Patricia M. Tilton
Retired KPMG partner in audit, advisory, and forensics. Board member at multiple financial institutions. Keeps our measurement honest.
David K. Sandberg
Retired VP and Corporate Actuary at Allianz Life, and past president of the American Academy of Actuaries. Focused on bringing sound measurement into new territory.
David C. Cameron
Executive Vice President and National Accounts leader at Aon Benfield. Accomplished innovator in property risk management.
Zarir H. Erani
President of Allen Interactions and former CEO of Sun Country Airlines. An executive leader focused on people and technology at Fortune-scale companies.
Daniel F. Prosser
Marketing and management consulting executive; past president of Sales & Marketing Executives of MN and author of THIRTEENERS, on why only 13% of companies execute strategy.
Remembering Steven M. Lonergan
Steve served the risk and insurance industry for over 45 years and worked relentlessly for SDRefinery from 2018 until his passing in February 2021. He had a big, beautiful heart, generously shared his time and knowledge, and never stopped helping executives and companies succeed. We miss you, Steve.
Talk to people who speak claims
No sales script. Bring your real operational questions and we'll tell you honestly whether we can answer them.
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